Math Explorers – Privacy Policy

Introduction

Donkey Byte Games ("we," "us," or "our") develops and operates mobile applications (collectively, the "Apps") and our website (the "Site"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Apps or Site.

By using our services, you consent to the practices described in this policy. If you do not agree, please do not use our Apps or Site.

This policy complies with applicable laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Apple’s App Store guidelines.

We do not knowingly collect personal information from children under 13 years of age, in accordance with the Children’s Online Privacy Protection Act (COPPA).

Information We Collect

We collect minimal information to provide and improve our services.

• Personal Information – Our Apps do not require account creation or submission of personally identifiable information.
• If you contact us for support (for example via email), we may collect your email address and any information you provide.
• Device and Usage Data – Non-personal data such as device type, operating system, unique device identifiers, IP address, and crash reports.
• App Usage Data – Session duration, in-game interactions, and feature usage.
• Location Data – Not collected by default. If enabled through device permissions we may access approximate location for analytics or functionality.
• Third-Party Analytics – Services such as Google Firebase may collect anonymized analytics to improve stability and user experience.
• Cookies – Our website uses cookies only for basic functionality.

We do not collect sensitive information such as health, financial, or biometric data.

How We Use Your Information

• Provide and maintain our Apps and website.
• Analyze usage to improve gameplay and user experience.
• Respond to support requests.
• Comply with legal obligations.
• Prevent fraud and abuse.

We do not use your information for marketing purposes and we do not sell personal data.

How We Share Your Information

We do not sell or rent your personal information. Limited sharing may occur with trusted service providers.

• Service Providers – Google Firebase for analytics and crash reporting.
• Legal Requirements – If required by law.
• Business Transfers – If our business is acquired or merged.

Our Apps are ad-free, so no data is shared with advertising networks.

Data Storage and Security

Your information may be stored on secure servers in the United States or through Apple/Google cloud services. We use industry-standard encryption and access controls.

No system is completely secure, therefore absolute security cannot be guaranteed. Crash logs may be retained for approximately 30 days before deletion.

Your Rights and Choices

Depending on your location you may have rights to access, correct, or delete your data.

• Request a copy of your data
• Correct inaccurate information
• Request deletion
• Uninstall the app to stop all data collection
• Disable permissions such as location access

To exercise these rights contact: support@donkey-byte.com

Children’s Privacy

Our Apps are not directed to children under 13. If we become aware that such data was collected, we will delete it immediately.

International Transfers

If you are outside the United States, your information may be transferred and processed in the United States. Appropriate safeguards are used for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date.

Contact Us

Email: support@donkey-byte.com
Donkey Byte Games